aladdin36 Official Documents

Privacy Policy aladdin36 –
Your Personal Data Protection

Aladdin36 takes the protection of every member's personal information seriously. This privacy policy clearly explains how we collect, use, store, and protect your data — so you can play with peace of mind and confidence.

Updated: 1 January 2026  |  Bahasa Melayu Version
Commitment Privacy aladdin36

Six core principles that shape how aladdin36 handles your personal data responsibly.

Advanced Data Encryption

All data transmitted between your device and the aladdin36 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.

No Sale of Data to Third Parties

Aladdin36 has never and will never sell, rent, or share your personal data with any third party for marketing or commercial purposes without your explicit consent.

Data Control in Your Hands

As an aladdin36 member, you have the full right to access, correct, download, or request deletion of your personal data at any time through your account settings or customer support.

Financial Information Confidentiality

Your payment details, such as bank account and e-wallet information, are stored in a separate system protected by additional security layers. aladdin36 staff do not have access to your full financial information.

Cookies for a Better Experience

Aladdin36 uses cookies solely to enhance the user experience, such as saving language preferences and login sessions. Cookies are not used to track your activity on other websites.

Data Protection Act Compliance

The aladdin36 privacy policy is drawn up in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We take all legal obligations regarding the handling of our members' personal data seriously.

1. Introduction

Aladdin36 is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy transparently explains how we collect, process, store, and protect your personal information when you use the aladdin36 website and mobile app.

This document applies to all registered members, website visitors, and anyone who interacts with the aladdin36 platform through any channel. By using our services, you agree to the data handling practices described in this policy.

Aladdin36 acts as the data controller for all personal information collected through this platform. We are fully responsible for ensuring your data is processed lawfully, fairly, and transparently in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).

This policy is updated from time to time. The latest update date is always displayed at the top of this page. We encourage you to review this page periodically.

2. Personal Data We Collect

Aladdin36 only collects data that is strictly necessary to provide a safe, seamless, and high-quality service to every member. Below are the types of data we collect and their purposes:

Data Category Examples Primary Purpose
Identity Data Full name, date of birth, IC number Identity Verification (KYC) & Fraud Prevention
Contact Data Email address, phone number Account Communications & Transaction Notifications
Financial Data Bank details, e-wallet, transaction records Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser Account Security & Fraud Detection
Game Data Wagering records, wins, play time Account Management & Responsible Gaming
Cookie Data Language preference, login session, settings User Experience Improvement

We do not collect sensitive data such as medical information, religious beliefs, or political views. All data is collected directly from you during registration, while using the platform, or through automated technologies such as cookies.

All information you provide during registration must be accurate and up to date. Providing false information may result in account closure and forfeiture of funds.

3. How We Use Your Data

Aladdin36 uses collected personal data for legitimate and limited purposes only. We do not process your data beyond what is necessary to deliver a high-quality service to you.

  • Create and manage your member account securely and efficiently.
  • Process deposits and withdrawals accurately and promptly.
  • Verify your identity through the KYC process required by regulators.
  • Detect and prevent fraud, money laundering, and platform abuse.
  • Send important notifications related to your account, transactions, and security updates.
  • Continuously improve our products, services, and user experience.
  • Comply with legal obligations and regulatory requirements.
  • Provide responsive and effective customer support.
  • Send promotional information and special offers (subject to your preferences).

If you do not wish to receive marketing communications, you may opt out of promotional emails at any time via the unsubscribe link in any email or by contacting our customer support.

4. Sharing Data with Third Parties

Aladdin36 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your information with certain parties to keep the platform running properly:

  • Payment Providers: Information required to process deposits and withdrawals is shared with trusted and verified payment service providers.
  • Game Providers: Game session data is shared with game software providers to ensure the integrity and fairness of every game.
  • KYC Verification Services: Identity information is shared with accredited identity verification service providers to meet compliance requirements.
  • Legal Authorities: aladdin36 will disclose the required information to the relevant authorities when mandated by law or court order.
  • IT Service Providers: Cloud infrastructure and cybersecurity providers that help us operate the platform securely.

All third parties handling aladdin36 member data are bound by strict confidentiality agreements and are only permitted to process data for specified purposes.

Aladdin36 does not share your data with advertisers, data brokers, or any commercial entities not directly involved in the operation of our platform.

5. Data Security

Aladdin36 invests seriously in cybersecurity infrastructure to ensure your personal data is always protected against unauthorized access, data breaches, and cyber attacks.

The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS encryption for all data transmission between client and server.
  • Encryption at rest for all stored sensitive information.
  • Role-based access control (RBAC) ensuring only authorised staff can access specific data.
  • 24/7 system monitoring by an experienced cybersecurity team.
  • Regular penetration testing conducted by independent security experts.
  • Clear and tested incident response procedures to address any data breaches.
  • Regular data backups and storage in secure, licensed data centres.

While we take all reasonable steps to protect your data, no system is entirely immune to cyber threats. We therefore encourage you to take personal precautions as well, such as using a strong password and keeping your login credentials confidential.

In the event of any data breach affecting your information, aladdin36 will notify you within 72 hours in line with industry best practices.

6. Data Retention Period

Aladdin36 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulations.

  • Active account data: Retained for the duration your account is active and for five years after account closure to meet legal requirements.
  • Financial transaction records: Retained for seven years in accordance with Malaysia's anti-money laundering (AML) compliance requirements.
  • Support communication logs: Retained for three years for reference and service improvement purposes.
  • Cookie data: Session cookies are deleted when you close your browser; persistent cookies expire within 12 months.
  • KYC Records: Retained for five years after the business relationship ends, in line with AML/KYC regulations.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be personally linked to you. Anonymised data may be retained for internal analytics purposes.

7. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. aladdin36 fully respects and facilitates the exercise of these rights.

1

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

2

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data via your account settings or customer support.

3

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal data retention obligations.

4

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, free of charge.

5

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

6

Right to Withdraw Consent

Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact the aladdin36 customer support team. We may need to verify your identity before processing your request for security purposes.

8. Cookies and Tracking Technologies

Aladdin36 uses cookies and similar technologies to improve the functionality and usability of our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how you use our platform to help us improve the user experience.
  • Functional Cookies: Save your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Help us understand aggregated and anonymised platform usage patterns for continuous improvement.

You can manage cookie settings through your web browser settings. Disabling certain cookies may affect your experience on the aladdin36 platform. Please refer to your browser's help documentation for more information on managing cookies.

Aladdin36 does not use cookies to track your activity on external websites or to sell your behavioral data to third-party advertisers.

9. Amendments to the Privacy Policy

Aladdin36 reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, industry best practices, or improvements in how we handle data. All amendments take effect immediately upon publication on this page.

For significant and material changes, we will notify members via their registered email or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review and understand the changes.

Continued use of the aladdin36 platform after any amendments take effect constitutes your acceptance of the updated policy. If you do not agree with any changes, please contact us to discuss your options, including account closure if you wish.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how aladdin36 handles your personal data, our team is ready to assist.

  • Privacy email: [email protected]
  • Live support via live chat within the aladdin36 platform or mobile app.
  • Check page FAQ us for answers to the most frequently asked questions.
  • For formal complaints, please contact the Department of Personal Data Protection Malaysia (JPDP).

We are committed to responding to all privacy-related enquiries within 14 business days. For more complex cases, we will keep you informed of the progress of our review on a regular basis.

Your privacy is our priority. aladdin36 has zero tolerance when it comes to member data protection and is committed to continuously raising our security standards.

Your Data Is Safe. Join Us Today.

Aladdin36 takes your privacy seriously. Register now and enjoy a safe, fair, and fun online gaming experience alongside over 50,000 Malaysian members.

Your data is protected by 256-bit SSL encryption. For individuals aged 18 and above only.

Bahasa Melayu